Shipping + Payment Info
ORDER PAYMENT METHODS AVAILABLE:
- Paypal - Visa or Master Credit Card
- Direct Deposit *details will be provided to you at checkout when selecting this method of payment
- Phone Orders - Phone orders can be taken with a valid credit card. Please phone us on 0497833169 with your order and have your credit card on hand.
Please note you will be asked for delivery authorisation instructions if you are not likely to be home when the courier tries to deliver the item. Extra charges will apply for each re-delivery attempt.
Over 25kg delivery? no problems:
Should your order go over the 25kg rate or our couriers maximum box size of 50cm x 50cm we will send you an extra invoice through paypal or contact you via the email provided. Your goods will be dispatched once the extra invoice is paid for and received*please call for quotes on goods over 25kg if preferred - otherwise please contact us for a courier quote
CLICK AND COLLECT - Pick up Option 24/7 pick up
Orders placed online or by phone may be picked up from our lockers at our retail store in Margate Tasmania.
To use click and collect lockers is EASY!
THIS SERVICE IS ONLY AVAILABLE THROUGH PHONE ORDERS - NOT FROM OUR ONLINE SHOP
This service is ideal for those wishing to have any order delivered locally, particularly bulk poultry feed and bird seeds and those wishing to shop with us but find our business hours restrictive
HOW DOES IT WORK?
We will offer designated days each week for our deliveries. These days will vary from week to week and the timeslots available on these days will be advised at the time of ordering.
Payments will be required to be made over the phone at time of ordering with credit card We can also arrange Paypal payments or cash on delivery.
Not going to be home? you can give us authority to leave your order if you will not be home at time of delivery in a safe location *(at own risk)
Postage Delivery Policy
FOR ANY SHIPPING ENQUIRIES: please contact us: email@example.com
Riverbend Farm Shipping Disclaimer Riverbend Farm is not liable to replace or refund any items lost or damaged during transport. Should you be concerned about such a rare occurrence, please contact us to discuss options. Any damage occurring during transport via courier will be resolved in conjunction with the courier.
Express Post Overnight satchels are available that provide a tracking number. If this option is taken we will provide you with a tracking number for your delivery.