HYLINE PULLETS ARE AVAILABLE EACH WEEK THROUGH OUR
SIMPLE ONLINE REGISTRATION PROCESS
Chicken Sales + Ordering
We love offering beautiful healthy, friendly Hylines to our customers and the joy they bring their families! Our business prides itself on offering good quality birds and our reputation is highly regarded, which we are very proud of! We look forward to helping you with your new pets and our knowledgeable staff are available to discuss care moving forward and advice on supplies required to keep your new pets healthy and happy!
🐔 Please read the following information before registering to purchase. The information contained below answers most commonly asked questions, and it is important you understand our process and conditions of sale before proceeding to register to purchase.
"WHEN ARE HYLINES AVAILABLE?"
We have an allocated amount of birds available each week to offer those that pre order through our easy ordering system. Our hylines are between 16 - 20 weeks of age and are just starting to lay or not far off laying.
Appointments are available for collection of birds on Friday and Saturday's each week.
PLEASE NOTE: WE ARE CURRENTLY EXPERIENCING HIGH VOLUMES OF INTEREST/ORDERING WITH OUR HYLINES, PLEASE BE SURE TO DOUBLE CHECK THE DATE YOU ARE BOOKING FOR AS WE ARE CURRENTLY BOOKING OVER A NUMBER OF WEEKS DUE TO THE INFLUX OF DEMAND
Ordering our birds is simple! After reading the below information, hit the button at the bottom of the page to order. You will be directed to booking system to book and appointment to collect your new pets.
On the odd occasion, we have a few extra to offer our walk in customers, to check if we have any available today please check our Facebook page here: www.facebook.com/tassiebirdandpoultrysupplies for updates
*BULK ORDERS: For customers requiring 10+ hylines on one collection time please contact our business on 62671554 to order
"WHAT PRICE ARE YOUR HYLINES?"
Our Hylines are $58 each and fully vaccinated.
"HOW DO I ORDER HYLINES?"
Registration is simple. Once you have read through this information on this page, and you are ready to book, please click the button at the bottom of this page and it will direct you to our booking page.
A $25 booking fee is required to book your appointment. This is one fee regardless of the amount of hylines you are wishing to book.
Upon selecting the date and time for your appointment you will be redirected to Paypal to make payment of the booking deposit. Once your booking deposit has been paid you will be redirected back to our page for your order confirmation. Please ensure you keep this window open until you receive your confirmation of booking. The remainder of the balance for your new pets will be due at the time of your appointment (cash, eftpos facilities available).
IMPORTANT! Please ensure that you receive your booking confirmation before closing the booking page to ensure your booking is received correctly. You will also receive a email / TEXT reminder of your booking prior to your appointment to confirm your booking.
The $25 deposit is non refundable and non transferable if you cancel your appointment, or do not attend your appointment.
"What happens if I don't have a Paypal account?" Unfortunately this is the only method we can accept Hyline bookings. Please ask a friend or relative for help if you are not familiar with PayPal. When you are transferred to PayPal for your deposit payment, you can also check out as a guest - this allows a card payment without the need for a PayPal account.
We are hoping our pre booking process makes birds available to all that are wanting them, in a fair and stress free way and offers you all the information that you require prior to purchase.
It is important that you arrive on time for your appointment and you bring with you the correct type and size of boxes/carriers to take your new pets home in if you are not choosing to purchase our available boxes (see information below regarding collection boxes)
"DO YOU OFFER ANY OTHER TYPES OF BIRDS OTHER THAN HYLINE?"
No, Hyline are the only live animals we offer
"HOW DO I COLLECT MY NEW PETS?"
OPTION A) Our business offers suitable boxes for our customers to purchase to make collecting your birds easy! Some customers found sourcing suitable boxes difficult, so we have made it easy for our customers by having "Chicken Boxes" available at the time of collection if required. Boxes will cost $6.00 each and will accomodate 2 birds per box
(there is no need to pre book boxes, we have these available at all times)
OPTION B) You can bring your own boxes if you wish, however under our terms of sale and to ensure your new pets travel home well, the boxes you bring MUST comply with our required specifications. CLICK HERE TO READ BOX SPECIFICATIONS
*In the instance that customers bring their own boxes, but the boxes do not adhere to our specified options on the link above, you will be required to purchase our available cartons or refused sale. This is not negotiable.
"WHY DO WE HAVE TO MAKE AN APPOINTMENT?"
We are proud to say we have a high demand on our hylines from the public, and our hylines are bred off site on a local farm and brought to our business for your appointment. Many of our customers travel long distances to purchase and by pre ordering you can be assured we have birds here for you when you come to our business to purchase.
Pre- Covid we offered our hylines in our store for customers to just pop in and purchase when they wanted them, many customers would be disappointed when we had sold out for the day and were not re stocking until the following week . Some customers may have travelled some distance to purchase and were extremely disappointed to find we could not help them on arrival. We have found many customers find our registration process simple and love the knowledge that we will have the correct amount of birds available for them at the time their appointment is arranged and can pre prepare for their new pets.
"I'M NEEDING SUPPLIES FOR MY NEW PETS, CAN YOU ASSIST WITH THAT?"
No problem! we are Tasmania's exclusive bird and poultry supply shop and offer the very best range of products at the very best prices, along with the very best advice on how to care for your new pets! We would love to help you with all the supplies you need. From chicken coops to bedding, worming and lice and mite control, nesting boxes, feeders and drinkers to the correct diet for your new pets... we have the lot!
ARE YOU A FIRST TIME CHICKEN OWNER? We understand you may need information regarding supplies required for your new pets and may have questions on care moving forward. You may be unsure of what you are needing and we are happy to assist. All the answers to the common questions are contained on our checklist - SEE OUR SUPPLIES CHECKLIST HERE The "Supplies List" contains click links to all the products we stock on our online shop and retail store in Margate, this enables you to browse at your leisure from the comfort of your home if you wish to do so before attending your appointment.
We offer multiple ways to shop with us (Online, Instore, Click and Collect) and offer a full range of take home brochures on how to care for your new pets moving forward.
IMPORTANT NUTRITION INFORMATION: It is important to note that hylines require a very specific diet to stay healthy and have a very different nutritional requirement to heritage breed poultry. We have noticed many customers have pre purchased feed prior to their appointments and have purchased feed that is not suitable, please take the time to read the provided information in order to ensure you are aware of what we recommend. All our recommended products are available to purchase at the time of your appointment or prior at our retail store.
To read more about the nutrition required for hylines and to see our recommendations CLICK HERE
HOT TIP: Hylines that do not get a high protein meat based layer pellet adlib will develop health problems due to nutritional deficiencies and inadequacies, and can lead to fatalities. Not all "high performance" or "high protein" feeds are meat based (some are vegetarian protein) and it can be confusing to the consumer, we can discuss this at the time of your appointment, or please call our business to discuss prior.
TOP TIP: Typically the health issues hylines will experience if fed the incorrect diet comes in the form of egg peritonitis. Birds stop laying or have trouble laying regularly, egg deformities and other health problems can also occur, even fatalities. Nutritional deficiencies build up over time and are very hard to rectify once they occur, which is why it is important to feed them right from the beginning.
For customers travelling a long duration on the day of pick up with their new pets, we strongly recommend purchasing Anitone to prevent transport stress. This product can be diluted with their drinking water on arrival to their new homes and assists with stress in transport. Please ask our staff for more information regarding this product at the time of collection
TERMS OF SALE
1) We only have birds available for customers that have pre booked through our online booking system or that are advertised on our Social Media pages.
2) You cannot change the quantity of birds or the appointment time after registration is complete and confirmed. If you wish to discuss this further please contact our business on 0362671554 in our business hours.
3) We do not recommend introducing one bird to a existing flock and therefore we do not offer registrations for one bird. Chickens are flock animals and only do well in a flock environment. Generally if one bird is introduced to a existing flock that bird will be "outlawed" from the flock indefinitely and often bullied by the remaining flock members. We recommend a flock of 3 or more birds for the best wellbeing of the animals. With this in mind, our business will not offer the sale of one bird in any circumstances.
4) If you wish to order 10 or more birds a deposit of $100 is required at the time of ordering. Our business will contact you on the mobile number provided at the time of registration for the deposit payment by credit card.
5) CANCELLATION POLICY: We cannot hold birds. Your hylines will be ONLY be available on the day at the appointment time on your booking confirmation. We have a strict cancellation policy due to the fact our birds are bred offsite and only are available at our business for the appointment scheduled. Once registered and an appointment time is offered, you are then committed to collect your purchase at the time arranged. Please be mindful of this when completing your registration booking.
If you do not attend your appointment our business will attempt to contact you via phone, if you are uncontactable we will then consider your appointment cancelled.
Cancellations will incur a $25 cancellation fee. The deposit paid at our booking process will be withheld as the cancellation fee upon your cancellation. If you wish to cancel your appointment you will be required to contact our business on 0362671554 within our business hours only.
Any appointment times that are not adhered to (no show) at a time that is scheduled will not be offered birds from our business in the future.
By submitting your registration you are agreeing to our terms and conditions of sale as listed on this page, and therefore it is our right to refuse sale to person(s) that do not follow our guidelines.
We take great pride in selling healthy, happy birds, however we have no control over live animals once they leave our property and therefore we do not offer returns, exchanges or refunds on live animals.
